Success Story: Suzanne

Meet Suzanne, a former Career Center client who was kind enough to share the story of her successful experience with us.

Suzanne came to the Career Center about a year ago, shortly after leaving her job as an office manager for a local grocery store. Suzanne had been with the same company for many years, working her way up through increasingly higher-level positions, so she had little experience with job searching and felt some anxiety about the process. As she put it, “The thought of updating my resume scared the bejeezus out of me. I’m not good at words. I really didn’t know what to say.”

Suzanne came to the Career Center, and staff worked with her on updating her resume. We began by discussing her situation and helping her choose one of our free downloadable resume templates. We discussed her previous work experience and asked questions to discover her best and most relevant accomplishments. Next, we assisted with finding eloquent ways to describe Suzanne’s work history and skills. Finally, we proofread the document for grammatical and formatting errors. Suzanne reflected positively on the experience, saying, “By the end of the process, I looked good on paper. And the whole thing was not nearly as scary or challenging as I’d thought it would be.”

Suzanne immediately used her new resume to apply for several positions online. Two days later, she was contacted by a recruiter to set up a job interview. It was for a position as a customer service representative with a medical equipment company. Suzanne went in for an interview the next day and was offered the job the following week. Later, Suzanne spoke again with the recruiter, who confided that he had found her resume very impressive.

Suzanne feels extremely happy in her new employment and is grateful to the Career Center for its assistance. In her own words, “I’ve been at this new job for a year now, and I absolutely love it — it’s a great place to work. And I know that if it wasn’t for the Career Center, I would have been lost and confused and would never have gotten a new job so quickly.”

Written by Lynnette Lee.